Here's an overview of what we're doing to assist our customers during this difficult time.
The coronavirus outbreak is challenging all of us both personally and professionally. As your local community bank, PCSB is here to provide support and help you navigate through this difficult situation. Here is an overview of everything we’re doing to help you manage your finances while trying to get through the coronavirus pandemic. Please click on any of the headlines below to reveal more information.
For business customers having a difficult time making payments on their PCSB Bank Commercial Loan, we have developed a program to review your situation and help you find a workable solution.
Here’s how it works:
- To initiate the process on commercial loans, please contact
your relationship manager.
- You will also need to fill out and submit this form –
LOAN PAYMENT RELIEF REQUEST FORM
Since the U.S. Government has extended the deadline for PPP Loan Applications, we will now be accepting new applications up to the end of business on Friday, July 31, 2020. Please contact your local branch for more information and to start the application process.
UPDATE PPP LOAN FORGIVENESS FAQ'S
UPDATE ON SBA ECONOMIC INJURY DISASTER LOANS (EIDL) AND ADVANCES
The CARES Act also includes additional funding for EIDL, including EIDL Advances, which will be available direct through the SBA. Here are links to more information about disaster relief options for businesses directly through the SBA:
PLEASE NOTE THAT PCSB BANK IS NOT INVOLVED IN THE SBA EIDL PROGRAM, PLEASE CONTACT THE SBA DIRECTLY FOR MORE INFORMATION.
For our retail customers having a difficult time making payments on their PCSB Bank Residential or Consumer Loan, we have developed a program to review your situation and help you find a workable solution.
TO START THE PROCESS PLEASE FILL OUT AND SUBMIT THIS FORM – LOAN PAYMENT RELIEF REQUEST FORM
If you have questions or concerns regarding your Federal Government Economic Impact Payment, you can get the latest information at this link:
- Overdraft fees
- PCSB fees for foreign ATM transactions
- Incoming wire fees
- Early withdrawal fees on CD’s used for emergency needs
Additionally, the Federal Reserve Board has suspended the six-transfer limit on transfers and withdrawals from their savings deposits, allowing customers to make an unlimited number of convenient transfers and withdrawals from their savings and money market accounts.
Check these links from both national and local authorities for the latest news and information on the coronavirus in your area:
ALL PCSB BANK LOBBIES ARE REOPENING AS OF THURSDAY, JUNE 11
To do our part in practicing social distancing, PCSB Bank will reopen our lobbies to customers starting Thursday, June 11th with modified hours and safety protocals:
ATMs, drive up windows and night drops are open and remain available for use.
PLEASE NOTE: Our staff will be on hand at each branch and available to customers if needed. You can walk up to the front door or call the branch for an appointment if you require in-person service.
Unfortunately, during these uncertain times scammers have stepped up their efforts to fool people into giving up their personal information. It is important to remain vigilant in protecting your personal information especially during these uncertain times. Please remember that PCSB will never call and ask you for your account, PIN or social security numbers. Please be on the lookout for unsolicited calls from fraudulent parties claiming to be PCSB Bank or some other banking authority like the FDIC.
Please check these links for more information on Scams:
- Coronavirus: Scammers follow the headlines
- FTC & FDA: Warnings sent to sellers of scam Coronavirus treatments
- Drive Up Window
- Night Drop
- Online Banking
- Mobile App for iOS and Android, which includes Remote Check Deposit
If you haven’t already enrolled in Online Banking, please visit your local branch to register and they can help you through the process quickly.
Please be sure to check back here frequently to stay informed on PCSB’s policies and procedures during the coronavirus pandemic.
We’ll all get through this together!
Joseph D. Roberto
Chairman, President & CEO